Support
We're here to help you get the most out of AviatorFlow.
Getting Started
Welcome to AviatorFlow, the complete flight school management platform. Whether you're a student pilot, certified flight instructor, or flight school administrator, AviatorFlow helps you manage scheduling, flight logging, aircraft maintenance, and more.
New to AviatorFlow? Create an account to get started, or sign in if you already have an account.
Contact Support
Our support team is available to help you with any questions or issues you may encounter.
Email: support@aviatorflow.com
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM ET
Response Time: We typically respond within 24 business hours. For urgent issues, please include "URGENT" in your subject line.
Common Questions
Find answers to frequently asked questions about AviatorFlow.
How do I create an account?
Visit our sign-up page and follow the registration process. You'll need to provide your name, email address, and create a password. If you're joining an existing flight school, your administrator may send you an invitation link to get started.
How do I book a flight?
Once logged in, navigate to the Schedule page from the main dashboard. Select an available aircraft and time slot, then click to create a reservation. You can also add an instructor to your reservation if you're scheduling dual instruction.
How do I log flight hours?
After completing a flight, go to your Logbook and click "Add Entry". Fill in the flight details including date, aircraft, departure/arrival airports, and flight times. Your entries are stored securely and can be exported at any time for FAA compliance.
How do I add aircraft to my fleet?
Flight school administrators can add aircraft from the Aircraft Management page. Click "Add Aircraft" and enter the aircraft details including tail number, make, model, and current Hobbs/tach readings. You can also configure maintenance schedules and billing rates for each aircraft.
Is my data secure?
Yes. We use industry-standard encryption (TLS/SSL) to protect your data in transit and at rest. All data is backed up regularly, and we follow strict security practices to keep your information safe. For more details, see our Privacy Policy.
How do I cancel my subscription?
You can cancel your subscription at any time from your account settings. Navigate to Settings > Subscription and click "Cancel Subscription". You'll continue to have access until the end of your current billing period, and you can export your data before your account closes.
Report a Bug
Found a bug or experiencing unexpected behavior? We want to know about it!
Email: bugs@aviatorflow.com
Please include the following information:
- Device type (iPhone, Android, desktop browser)
- Operating system and version (iOS 18.3, Windows 11, etc.)
- Browser name and version (if using web app)
- Step-by-step instructions to reproduce the issue
- Screenshots or screen recordings if applicable
- Expected behavior vs. actual behavior
The more details you provide, the faster we can identify and fix the issue.
Feature Requests
Have an idea for a new feature or improvement? We'd love to hear your suggestions!
Email: feedback@aviatorflow.com
Tell us about the feature you'd like to see, how it would benefit your workflow, and any specific use cases. We review all feature requests and prioritize them based on user demand and alignment with our product roadmap.
Still Need Help?
If you couldn't find the answer you were looking for, reach out to our support team.