Privacy Policy
Last Updated: November 26, 2025
1. Introduction
At AviatorFlow, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our flight school management platform. Please read this privacy policy carefully.
2. Your Data Ownership
You own your data. All data you input into AviatorFlow, including but not limited to:
- Student records and flight logs
- Instructor information and schedules
- Aircraft maintenance records
- Financial and billing information
- Communications and documents
remains your property. You retain all rights, title, and interest in your data at all times.
3. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, phone number)
- Flight school data (students, instructors, aircraft, schedules)
- Usage data and analytics
- Communication preferences
- Payment and billing information
4. How We Use Your Data
We use your data for the following purposes:
Service Provision
- To provide and maintain our services
- To process your transactions and manage billing
- To send you service-related communications
- To provide customer support
Service Improvement
- To analyze usage patterns and improve our platform
- To develop new features and functionality
- To enhance security and prevent fraud
- To optimize performance and user experience
Important: We use aggregated and anonymized data for service improvements. This means we may analyze usage patterns, feature adoption, and performance metrics without identifying individual users or flight schools.
5. Marketing Communications
We will never use your data for marketing purposes without your explicit consent.
You may opt-in to receive:
- Product updates and new feature announcements
- Industry news and best practices
- Educational content and webinars
- Special offers and promotions
You can opt-out of marketing communications at any time by clicking the unsubscribe link in any email or by updating your preferences in your account settings.
6. Data Sharing and Third Parties
We will never sell your data to third parties. Period.
We may share your data only in the following limited circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our platform (e.g., hosting, payment processing, email delivery). These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
- Legal Requirements: We may disclose data if required by law, court order, or governmental regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, but only with the same privacy protections.
- With Your Consent: We may share your data with third parties when you explicitly authorize us to do so.
7. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption in transit (TLS/SSL) and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Regular backups and disaster recovery procedures
- Employee training on data privacy and security
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal, tax, or regulatory purposes.
9. Your Rights
You have the following rights regarding your data:
- Access: Request a copy of your data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your data
- Export: Download your data in a portable format
- Restriction: Request restriction of data processing
- Objection: Object to certain data processing activities
To exercise these rights, please contact us at privacy@aviatorflow.com.
10. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies required for the platform to function cannot be disabled.
11. Children's Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Get in Touch
If you have questions about this Privacy Policy or our data practices, we'd love to hear from you.